What we do
As a technology arm of METRO, our focus is on providing services to METRO Cash & Carry countries in areas of SAP Application Design & development. The Technology team supports in areas of Logistics, Finance, and Security Applications with opportunities in traditional and new dimension products such as HANA. While our current focus is on SAP Services we also support applications running on allied technologies.
METRO’s goal is to lift the food and hospitality sector to a new level through the unique opportunity of bringing digital technology to every part of the business. We are forming an all-star team to shape the future of technology at METRO SERVICES.
Culture of Innovation
We believe in having an environment that nurtures a culture of innovation and collaboration. Our leaders have shunned their cabins to work and be closer to their teams.
We work in an open environment where people can share thoughts and ideas and catalyze the organizations think tank.
We started our business operations as an accounting Center of Excellence in June 2011 with METRO India followed by METRO Germany and haven’t looked back since. We now manage entire trade and
non-trade business operations for 25 METRO Cash & Carry countries in Europe and Asia.
- Finance, Tax, Treasury and Accounting
- International language specialists
- International Talent Acquisition
- Learning Solutions
- Media factory
- HR Services and Payroll management
- Legal and Compliance
- Procurement and Property Management
The Continuous Improvement team of Program Managers, Black Belt Managers and Master Black Belt Managers engage with the leadership of METRO around the world to understand their priorities and help identify projects which support these priorities.
At the heart of the Continuous Improvement team are engaged, committed and empowered employees working in cross-functional business groups to measure and improve processes.
The Continuous Improvement team partners with countries to
- minimize waste by integrating diverse systems
- help use metrics that measure process performance across time
- align cross-functional roles and responsibilities for the continuous improvement system
As a part of its engagement with countries, the CI team also supports the Customer Excellence team to effectively deploy Net Promoter System (NPS), identify gaps and recommend improvements.