About Us
METRO Global Solutions Centre Pvt. Ltd. (MGSC) is a Captive Shared Support Centre of METRO. We are a high performing organization that loves to serve our business with passion every day. We provide cost effective, highly efficient and enhanced Solutions to our internal customers
Be it Finance or Business, we believe that we can add value, drive efficiency and satisfy our customers.
Adding value to the entire METRO Business.
For over 10 years, we have been providing services and solutions from our two locations in Pune and Szczecin. This has allowed us to gain extensive experience in how we can best serve our internal customers with high quality and passion.
Be it Finance or Business, we believe that we can add value, drive efficiency and satisfy our customers.
Our Vision
We aim to be a high performing organization that loves to serve our business with passion every day. We aim to create an Inclusive, International and Innovative environment, where people can contribute to drive the business forward.
Together, we strive & drive towards excellence, constantly improving ourselves, aspiring to being the best at what we do.
Our Philosophy
- Building robust customer-business partner relationships that are sustainable in the long run.
- Providing high quality and ensuring agreed service levels as prerequisite for everything we do.
- Cost effective, highly efficient and enhanced services that ensure complete transparency in a process.
- A mindset fueled through continuous improvement and efficiency gains as the business core.
- Modernized, technology led partnerships that are run through simple yet powerful automations.
- Becoming true custodians for harmonized, efficient, E2E, scalable solutions.
Our Guiding Principles
As we move into the future, our Guiding Principles represent our understanding and spirit. Trust and respect serve as the basis of our cooperation with customers and amongst our employees worldwide. Together we will continue to create a METRO that is successful for our stakeholders, customers, employees and for the communities we operate in.
Our purposes ‘Champion for independent Business’ and ‘Doing more for business passionate people’ is at the center of these five Guiding Principles.
