Team Lead - Article Master Data Management

The Team Leader – Article Master Data Management is responsible for overseeing the end-to-end article master data processes, ensuring data accuracy, governance, and compliance. This role involves managing a team of Master Data Analysts, ensuring smooth service delivery, performance monitoring, and driving process improvements. The Team Leader acts as a bridge between operational teams and senior management, providing insights and recommendations for data optimization.

• Strong understanding of Article Master Data processes within a retail, wholesale, or FMCG industry.
• Experience in working with SAP MDG, Oracle, and other ERP systems for Master Data Management.
• Hands-on experience in data governance, compliance, and process automation.
• Experience in leading process improvement initiatives such as automation, workflow enhancements, or system upgrades.
• Team Management: Lead and mentor a team of Article Master Data Analysts, ensuring performance excellence.
• Leave & Workforce Planning: Manage work allocation, leave approvals, and resource planning for smooth operations.
• Training & Development: Identify training needs, upskill the team, and ensure continuous learning.
• Performance Monitoring: Track TAT (Turnaround Time), productivity, and quality metrics, ensuring adherence to SLAs & KPIs.
• Stakeholder Management: Liaise with multiple teams, to address master data challenges, process improvements.
• Governance & Reporting: Assist in preparing governance reports, audits, and process health assessments.
• UAT & Testing: Drive and conduct User Acceptance Testing (UAT) for system/process changes.
• Process Standardization: Work closely with global process owners to align local operations with standardized data governance frameworks.