Specialist Trainer – Learning & Development
Job Description
Role Overview
The Specialist Trainer – Learning & Development is an individual contributor role focused on designing, delivering, and managing end-to-end learning interventions that enable business performance and employee capability building. The role works closely with business stakeholders and subject matter experts to identify learning needs, deliver high-impact training programs, and ensure effective training operations and measurement.
This role is hands-on, execution-oriented, and ideal for someone passionate about facilitation, learner engagement, and operational excellence in L&D.
Key Responsibilities
End-to-End Training Management
- Execute the complete training lifecycle including:
- Training Need Identification (TNI) in partnership with business stakeholders.
- Preparation and management of the annual and quarterly training calendar.
- Coordination with subject matter experts and external partners for content inputs.
- Seamless operational execution of classroom, virtual, and blended programs.
- Post-training evaluation, reporting, and effectiveness analysis.
- Maintain accurate training records, MIS reports, and dashboards to track participation, feedback, and outcomes.
Training Design & Delivery
- Design, customize, and deliver engaging training programs (process, functional, behavioral, and capability-based) aligned to identified needs.
- Facilitate instructor-led and virtual training sessions with high learner engagement.
- Adapt content and delivery styles to suit different audiences and learning objectives.
- Continuously improve training materials using feedback, data, and best practices.
Stakeholder Partnership
- Act as a trusted training partner to business teams by understanding their capability requirements and recommending appropriate learning solutions.
- Serve as the Point of Contact (POC) for:
- New Employee Orientation / Induction programs.
- Coordinate with internal teams and global colleagues on learning initiatives and shared projects.
Digital & Blended Learning Enablement
- Support and execute technology-enabled learning solutions including digital, blended, and virtual formats.
- Use learning tools and platforms (e.g., Teams, SharePoint, LMS) to enhance learner experience and accessibility.
- Explore and apply innovative learning formats and facilitation techniques.
Vendor & Program Support
- Support sourcing, coordination, and evaluation of external trainers and learning partners where required.
- Assist in vendor engagement, trainer onboarding, and program logistics.
- Track and monitor training-related costs and utilization as part of overall training operations (no budget ownership).
Functional Onboarding
- Co-ordinate and organize functional training sessions where applicable, with high learner engagement and adaptability to diverse audiences.
- Track completion of mandatory and functional onboarding courses, maintain accurate onboarding records, and provide dashboards/reports to stakeholders.
- Partner with business teams and subject matter experts to identify onboarding needs and integrate functional learning into the broader training calendar.
- Gather feedback from participants and managers to refine onboarding content, delivery formats, and learner experience.
Key Competencies & Skills
Behavioral & Functional Competencies
- Impactful Communication: Ability to confidently facilitate sessions and engage diverse learner groups.
- Facilitation Excellence: Skilled in presenting, storytelling, learner engagement, and handling group dynamics.
- Stakeholder Collaboration: Ability to work closely with business teams as a learning partner.
- Planning & Organization: Strong ability to manage multiple programs, timelines, and training logistics.
- Decisiveness: Ability to make timely execution-level decisions related to content, delivery, and scheduling.
- Adaptability: Comfortable handling changing priorities and ad-hoc training needs.
- Growth Mindset: Passion for continuous learning, self-development, and improving training outcomes.
Qualifications
Qualifications & Experience
Required / Preferred
- Post-graduate qualification in HR, Psychology, Education, or a related field (preferred, not mandatory).
- 7-9 years of experience in Training delivery and Learning & Development.
- Hands-on experience delivering:
- Process, functional, or behavioral training programs.
- Virtual and classroom-based sessions.
- Strong presentation and facilitation skills with the ability to engage large audiences.
- Working knowledge of training effectiveness frameworks and evaluation methods.
- Good project management skills with a proactive and execution-focused mindset.
- Hands-on experience with:
- MS Office tools (PowerPoint, Excel, Teams).
- Collaboration platforms like SharePoint.
- Rapid content creation
Additional Information – What’s In It for You
- A meaningful, hands-on role that allows you to directly impact learning and capability building.
- Opportunity to work closely with diverse business and global teams.
- Exposure to innovative learning practices, tools, and delivery formats.
- A strong learning culture that supports continuous growth.
- An inclusive, warm, and collaborative work environment.
- Flexibility to define a hybrid work structure between home and office.
