Analyst AR

Job Description

Department: Finance Solutions – Accounts Receivable

Location: Pune

Shift: European shift (flexibility required based on business and process needs)

Key Responsibilities:

• Process bank receipt allocations in SAP/ERP systems and perform other activities in accordance with established SOPs
• Manage customer account reconciliations, resolve customer queries, support helpdesk activities, and handle bad debt provisions, write-offs, dunning, FX revaluation, subledger (SL) close, and GL-to-SL reconciliations. Etc.,
• Monitor, investigate, and reconcile unallocated customer receipts.
• Clearing the open items by coordination with customers and with Country teams
• Perform bank clearing activities related to receipt allocations.
• Assisting Customers towards month close activities related to accounts receivable process.
• Prepare reconciliation of AR – General Ledger account to Customer subledger.
• Understanding and taking actions for Debit / Credit notes issued in AR.
• Keep track on invoices that are outstanding, follow up for unremitted invoices.
• Working on SAP screens fluently and understands applications that the process uses.
• Meet productivity targets, and key performance indicators (KPIs).
• Build and maintain strong relationships with customers and internal stakeholders to resolve issues efficiently.
• Conduct process refresher training sessions and assist in maintaining process documentation and SOPs.
• Support Team Leaders in preparing daily, monthly, and governance reports.
• To follow compliance with financial policies and procedures of AR.
• To reconcile Customer ledgers and provide Balance confirmations to customers.
• Perform and document internal control activities to maintain process quality and audit readiness.
• Generate statements and reports detailing accounts receivable status and other reporting.
• Perform month close related activities in respect to Accounts receivable if any as per the process.
• Prepare and track customer aging reports and analyze overdue balances.
• Any other task as assigned by the Team Leader.

Experience:

• Minimum 2 years of experience in accounting or finance operations, preferably within Accounts Receivable in a Shared Services or Global Business Services environment.

Skills:

• High attention to Detail and Problem solving skills
• Effective verbal and written communication skills, including professional email correspondence with international customers and stakeholders.

Managerial Requirements (if applicable):

Certifications (if applicable):

Key Competencies:

• Strong understanding of accounting Principles and end to end Accounts receivable process.
• Customer-focused approach with good stakeholder management skills.

Ability to identify process improvement opportunities and drive operational efficiency.